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Questions?
We’ve got answers.
Coffee 101
Sustainability
Packaging
Cold Brew
Shipping & Returns
Coffee 101
Are there different types of coffee beans?
Where do Kicking Horse Coffee’s beans come from?
How does Kicking Horse Coffee decaffeinate the beans?
What’s the difference between post-roast and pre-roast?
Why are some beans oilier than others?
What is the best blend to use with an espresso machine?
How much caffeine is in one cup of Kicking Horse Coffee?
Is there any caffeine in the Decaf blend? What about Half Ass?
What’s the best way to keep coffee fresh?
Does Kicking Horse Coffee add flavours to the coffee?
What does acidity have to do with coffee?
If people need to be on a low acid diet, can they drink coffee?
Are there mycotoxins in coffee?
Does light roast have more caffeine than dark roast?
What is the flavour difference between light and dark roasts?
What are the best blends to try?
How can someone tell when a bag of beans was roasted?
Sustainability
What does Fairtrade actually mean?
What does Organic actually mean?
Is Kicking Horse Coffee considered bird-friendly?
Can Kicking Horse Coffee bags be recycled?
Packaging
What’s the best way to open a bag of Kicking Horse Coffee?
Why do some of Kicking Horse Coffee’s bags look vacuum-sealed and others not?
Cold Brew
Is Cold Brew different than iced coffee?
What is the shelf life of Cold Brew?
Kicking Horse Coffee’s Cold Brew is in a can: does it need to be refrigerated?
Do all cold brew coffees need to be refrigerated?
Do you use Kicking Horse Coffee’s Kick Ass beans to make the Kick Ass Cold Brew?
Is Kicking Horse Coffee’s Cold Brew also certified Organic and Fairtrade?
Is Kicking Horse Coffee’s Cold Brew kosher?
Is Kicking Horse Coffee’s Cold Brew gluten-free?
How much caffeine is there in a can of Kicking Horse Coffee Cold Brew?
How much caffeine does Kicking Horse Coffee Cold Brew have versus a regular cup of drip coffee?
How much caffeine does Kicking Horse Coffee Cold Brew have versus an energy drink?
What’s the best way to drink Cold Brew?
Can Cold Brew be used for baking or cooking?
Why do some cold brews have Nitrogen?
Can Kicking Horse Coffee’s Cold Brew cans be recycled?
Where can someone pick up a can (or two) of Kicking Horse Coffee’s Cold Brew?
Shipping & Returns
Does Kicking Horse Coffee offer coupons?
Where does Kicking Horse Coffee ship to?
How long does it take for an order to arrive?
Can people buy Kicking Horse Coffee, outside of North America?
How much will it cost to ship my order?
Does Kicking Horse Coffee have a return policy?
Want to return an item? Here’s some info.
If an item is being returned, who covers the cost of shipping?
How are refunds made?
How long does it take to get a refund?
